Medhavi Skills University
Medhavi Skills University, Sikkim (MSU) is a pioneering institution that brings convergence of the skilling ecosystem with higher education. It is sponsored by the Medhavi Foundation, founded by a group of IIT Alumni in 2012. MSU collaborates with employers, corporates, and industries to design course curriculums, deliver programmes, and provide practical skills training and on-the-job apprenticeships. The university aims to be recognized nationally and internationally for skills-based education, offering flexible learning opportunities, modular courses, and credit accumulation/transfers for continuous learning. Medhavi Group, a dynamic and diversified organization, encompasses multiple business verticals and units, including Medhavi Skills University (MSU). The Group is dedicated to bridging the gap between industry and academia, fostering talent transformation, and creating impactful educational and business solutions.
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Role Overview:
This role serves as a trusted advisor and strategic coordinator to the Chancellor and Founder, supporting effective execution across institutional priorities. This role focuses on cross-functional collaboration, operational streamlining, and organizational development. The ideal candidate brings a strong sense of ownership, a collaborative mindset, and an entrepreneurial spirit to help build systems and structures that scale with the university’s vision.
Key Responsibilities:
Strategic Collaboration & Coordination
- Work closely with the Chancellor & Founder to coordinate key initiatives and institutional priorities.
- Facilitate alignment across departments and teams to ensure shared goals and integrated execution.
Organizational Structuring & Enablement
- Support the design and refinement of organizational structures to enable clarity, accountability, and scalability.
- Coordinate with functional heads to ensure role clarity, smooth interdepartmental workflows, and effective team dynamics.
Process Design & SOP Development
- Drive the documentation and implementation of standard operating procedures (SOPs) to streamline operations and institutionalize best practices.
- Work with stakeholders to ensure SOPs are practical, adopted, and updated regularly based on feedback and evolution
Lean Operations & Efficiency
- Identify inefficiencies and collaborate with teams to co-create lean, effective solutions.
- Help operationalize strategies that improve speed, reduce cost, and enhance service delivery across verticals.
Cross-Functional Project Support
- Coordinate multi-departmental projects and ensure timely progress by tracking deliverables, resolving blockers, and facilitating communication.
- Act as a central point of contact for project status, escalation, and alignment.
Strategic Partnerships & Growth Initiatives
- Support the identification and nurturing of external partnerships with industry, academia, and other stakeholders.
- Coordinate internally to ensure the operationalization of partnerships and development of new revenue opportuniti
Sales System Optimization & CRM Support
- Collaborate with business teams to configure and improve CRM systems for B2B, B2C, and B2B2C verticals.
- Ensure the CRM is well-integrated with the university’s workflow and supports data-driven decision-making
Policy Alignment & Program Development
- Work with academic and industry teams to support the implementation of NEP 2020 and the National Credit Framework.
- Facilitate coordination for the design of skill-based, industry-integrated academic programs.
Admissions Strategy & Operational Support
- Assist in aligning admissions operations with broader institutional goals.
- Coordinate with admissions and outreach teams to support effective and efficient enrollment process
Talent Acquisition Coordination
- Work with HR and hiring managers to ensure smooth and timely talent acquisition aligned with organizational needs.
- Support creation of systems for better workforce planning and onboarding.
Digital Infrastructure & Systems Support
- Coordinate web and digital platform development to ensure they align with institutional objectives and user needs.
- Facilitate collaboration between technical and functional teams to maintain scalable digital systems.
Qualifications & Skills Required:
- Master’s degree in Business Administration, Education Management, Operations, or related fields.
- 8+ years of experience in operations, strategy, project coordination, or institutional development.
- Experience working in complex, cross-functional environments.
- Familiarity with Indian higher education systems and policy frameworks such as NEP 2020.
- Strong interpersonal, communication, and organizational skills.
Preferred Attributes:
- Collaborative and systems-thinking approach.
- Entrepreneurial mindset with the ability to adapt and respond to evolving needs.
- Problem-solving orientation with a focus on enabling others to succeed.
- Ability to translate vision into practical processes and outcomes.
What We Offer
- Being a key player in something potentially massive and world-changing
- Competitive salary and incentive structure, best in the industry.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact on the careers and lives of working professionals.
How to Apply
Interested candidates should submit a resume and cover letter detailing their qualifications and experience at
careers@msu.edu.in at earliest possible.
